For the third time in the history of humanity civilization is undergoing phase change.  The first was the Agricultural Revolution, the second the Industrial Revolution, and we are now in the midst of the Autonomous Revolution.

OVERconnected

By Bill Davidow

In OVERconnected, Bill Davidow, a former Silicon Valley executive, successful entrepreneur, scholar, historian, and bestselling author (The Virtual Corporation), explains how the almost miraculous success of the Internet has also engendered a unique set of hazards and challenges for government, social institutions, business, and economies.

“A genuinely original work. . . Bravo!” ~ Tom Peters

“[A] worthwhile prognosis of the successful 21st-century business.” ~ Library Journal

A fascinating examination of the new strategies used by the most advanced corporations that are propelling the current industrial revolution.

The only comprehensive marketing strategy book by an insider, Marketing High Technology looks behind the scenes at industry-shaking clashes involving Apple and IBM, Visicorp and Lotus, Texas Instruments and National Semiconductor.

Total Customer Service: The Ultimate Weapon

By Bill Davidow and Bro Uttal

Total Customer Service shows why understanding customer service is imperative, how to achieve it, what it costs, and provides a six-point plan for acquiring the decisive weapon in business wars.